Our office will complete insurance claim forms for you – we know it can be a daunting task. Below is some general information.
PCP Referral
Please determine if you need a referral from your primary care physician prior to your visit. Call before you arrive to confirm that all needed referrals have been received.
Insurance Information
Please bring your insurance card. Also, let us know if your insurance information has changed and needs to be updated. You can call the office to confirm that AO is a provider under your coverage. If there is a co-pay for your visit, this should be paid at the time of your appointment.
New Appointments
We ask that new patients arrive 15 minutes prior to their appointment.
Appointment Cancellations
We request that appointments be cancelled at least 24 hours in advance.
Additional Material
Please bring all pertinent X-rays, MRI's, CT Scan's, and EMG reports with you. Please have any relevant office notes and previous operative reports with pictures forwarded from your previous physician's office. Also please bring a list of your medications and the doses of each for your record.
Prescription Refill Policy
Routine medication refills will only be given during business hours, Monday through Friday, 8:30 a.m. to 5:00 p.m. Refills after hours and on weekends are done only for emergencies.
