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A P P O I N T M E N T I N F O R M A T I O N |
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We Know All About Forms |
Our office will complete insurance claim forms for you – we know it can be a daunting task. Below is some general information.
PCP referral: Please determine if you need a referral from your primary care physician prior to your visit. Call before you arrive to confirm that all needed referrals have been received.
Insurance information: Please bring your insurance card. Also, let us know if your insurance information has changed and needs to be updated. You can call the office to confirm that AO is a provider under your coverage. If there is a co-pay for your visit, this should be paid at the time of your appointment.
New appointments: We ask that new patients arrive 15 minutes prior to their appointment.
Appointment cancellations: We request that appointments be cancelled at least 24 hours in advance.
Additional material: Please bring all pertinent X-rays, MRI's, CT Scan's, and EMG reports with you. Please have any relevant office notes and previous operative reports with pictures forwarded from your previous physician's office. Also please bring a list of your medications and the doses of each for your record.
Prescription Refill Policy: Routine medication refills will only be given during business hours, Monday through Friday, 8:30 a.m. to 5:00 p.m. Refills after hours and on weekends are done only for emergencies.
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